Work at Solid Clouds – Customer Support

Customer Support Contractor

We are looking for a remote working contractor for our customer service department.
This is a good opportunity to earn some experience in the gaming industry and an excellent opportunity to advance to a full-time position within Solid Clouds.

The Job

  • Communicating with customers who submit tickets.
  • Organizing and prioritizing submitted tickets.
  • Investigating and verifying bugs on the test server.
  • Gaining and maintaining an overview of bugs and requests.
  • Communicating with the development team daily.

Experience you need

  • Comprehensive knowledge of Starborne: Sovereign Space.
  • Excellent written and verbal communication skills in English.

Pluses to have

  • Other spoken and written languages.
  • Information Technology background.
  • Customer support experience.
  • Involvement with the Starborne community.

Send your resume and why you think you would be a great fit for the job to arelius@solidclouds.com