Work at Solid Clouds - Customer Support
Fri Sep 06 2019 (Updated: Tue Dec 15 2020) - 1 min read
Customer Support Contractor
We are looking for a remote working contractor for our customer service department.
This is a good opportunity to earn some experience in the gaming industry and an excellent opportunity to advance to a full-time position within Solid Clouds.
- Communicating with customers who submit tickets.
- Organizing and prioritizing submitted tickets.
- Investigating and verifying bugs on the test server.
- Gaining and maintaining an overview of bugs and requests.
- Communicating with the development team daily.
Experience you need
- Comprehensive knowledge of Starborne: Sovereign Space.
- Excellent written and verbal communication skills in English.
Pluses to have
- Other spoken and written languages.
- Information Technology background.
- Customer support experience.
- Involvement with the Starborne community.
Send your resume and why you think you would be a great fit for the job to firstname.lastname@example.org