How do I report an issue?

If you are experiencing a bug or an issue within the game, please follow these steps to report it:

In-game Report:

Open the game and access the drop-down menu (highlighted below).

• Tap on “Help”
• Select “Report issue”
• Provide a detailed description of the issue you are facing, including steps to reproduce it or screenshots if possible.
• Submit the report.

Submitting a report in this way will allow us to view your logs, which will greatly assist our developers in resolving the issue swiftly.

Website Submission:

If for some reason you are unable to report the issue through the game, you can also submit a bug report via our support page:

• Click here to access the support page.
• Fill in the necessary details and provide a detailed description of the issue, including screenshots if possible.
• Submit the form

Please note that providing as much information as possible will help us address the issue effectively. We appreciate your help in improving the game.

Have a gameplay question? we encourage you to join our helpful Discord community at: https://discord.com/invite/playfrontiers